My order status

You can search for your Order to check its status either using your BigPond Email Address & Password (BigPond login details), or by entering your Order Number and Post Code.

Click the appropriate button to choose the way you want to search for your Order:

Please enter your BigPond Email Address and Password, then click Confirm

Alert: Due to the popularity of BigPond's new broadband plans, some customers may experience delays in order processing. We apologise for these delays and will process your order as soon as possible.