Size And Reliability - An ISP You Can Rely On

BigPond is Australia's largest Internet Service Provider. Our service has won numerous awards, including Best Broadband Provider in the 2004 Smart House Awards.

As BigPond is part of Telstra, you can count on our advanced technical expertise for a great internet experience and relax in the knowledge that this ISP is here to stay.

You could also be eligible to receive rewards and savings with Telstra Reward Options when you sign up to an eligible BigPond plan¹ . Just ask for details when you join.

Access Anywhere Across Australia

Our internet access networks are vast & fast - and we can get you online no matter where you live in Australia². In fact, we could probably offer you several options depending on the speed you need and your budget.

And, as you'll see shortly, our additional services and exclusive unmetered content for Broadband Cable and ADSL Members means you could get amazing value for money.

We offer straightforward Dial-Up, speedy Dial-Up ISDN, superfast Broadband ADSL via existing phone lines, blistering Broadband Cable over the Cables that also carry Foxtel Pay TV, the freedom of Wireless Broadband and Broadband Satellite services that can beam high speed internet to more remote locations.

For speed and convenience, you just can't beat the benefits of broadband. Plus you could choose the extra freedom of BigPond Broadband with a Home Network Gateway (Wi-Fi modem). With no wires tying you to the modem, you'll be able to use the web from all around your home - and you can have several computers online at once.

BigPond Wireless Broadband gives you the freedom of a true plug and play Internet solution - simple, superfast access for your home, office or life on the road with Next G™ network¹⁴.

Setting-Up Options

BigPond even makes installation quick and easy. With broadband, you can save time and money with our simple Self-Install Kits instead of professional installation. Take the box home and you can set yourself up in around ten minutes. Or, for an additional fee, you can have one of our technicians come and set up your service.

Already enjoying Broadband ADSL with another provider? Then you may be able to transfer to BigPond without any service interruptions or re-installation. And if you own any Telstra approved Broadband ADSL modem⁶ , you could use it to connect your new BigPond service and you could save on your self-installation.

Change Plans When You Want

Once you've signed up with BigPond, you can switch plans if there is one that better suits your needs. There are no extra fees for switching plans and you're free to change as often as you like⁷ . It's perfect if your monthly download usage is likely to vary, or if you know you'll need extra over the school holidays.

You can also upgrade from BigPond Dial-Up to BigPond Broadband without fuss - and keep your dial-up email account open for three months at no cost⁸ .

You're in charge. So whether you just want to experiment with email or you already know that you want to play games against online opponents, we'll look after you now and in the future.

Unmetered Entertainment Channels*

If you're already thinking that BigPond Broadband sounds like great value, wait until you read this. Our unmetered sites give Broadband, Cable, ADSL and Wireless Members on MB plans unlimited, uncharged access to popular music features, promo clips and essential software updates. Plus we provide hours of exclusive sports coverage, even if you're on one of our limited usage plans. Here's what you have to look forward to:

• BigPond Music: Visit our enormous online music store and download your favourite singles and albums quickly, legally and, best of all, at a great price. We offer chart hits, exclusive pre-releases and an extensive back-catalogue. Tracks start from just 99c! So you can create your own compilation and party CDs.

• BigPond Sport : Experience incredible AFL, NRL, V8 Supercars and horse racing coverage, including exclusive online video content and horse racing, match replays, player and driver interviews, build-your-own highlights packages and more.

• BigPond Movies: Choose from over 32,000 DVDs and have them delivered to your door - no due dates, no late fees and no postage costs. We know, it almost sounds too good to be true... And, as a BigPond Member it even gets better, with an automatic discount on selected BigPond Movie plans.

BigPond Games

GameArena: Australia's largest online games network, GameArena has all the information you need to start getting the best out of online games - whether you own a PC, PlayStation2, Xbox or all three! GameArena links you with other players online, gives you news, reviews, promos and tips, and lets you chat with other gamers via dedicated message boards.

GameNow: For a low $19.95 a month, you'll be able to enjoy unlimited access to more than 100 PC games. You can play whenever you like, for as long as you like, without ever buying your own software or paying late fees. It's so simple, you could be playing your favourite games within minutes.

Valuable Extras at No Extra Cost

You get a lot more for your BigPond plan fee than basic internet access. Your plan includes a whole range of extra benefits, some at no extra cost - including some free security features, email you can access from almost anywhere, exclusive deals from a range of retailers and more.

• Security Filters: BigPond works hard to keep our network and your internet experience trouble-free. Our network includes network-level spam and email virus filters, to help keep your PC free of annoying, offensive or potentially damaging emails⁹.

• WebMail: Every BigPond Member gets a mailbox and an email address with 20MB of storage. You can choose your email address, add mailboxes for a small fee, gather emails from your other addresses, forward emails automatically, receive Inbox alerts on your mobile phone¹⁰, add important security services, and keep in touch with family, friends and colleagues from any web-connected computer in the world.

• Member Offers: Every month, we bring our Members a great selection of discounts and deals from retailers all over Australia. So you could save on books, DVDs, gifts, travel, entertainment, homewares, fashion, software and much more.

• Personal Website: Every BigPond Member has the option of creating their own website, with no establishment fee, no monthly charge, up to 10MB of disk space and up to 100MB of data served per month¹¹.

• Email Forwarding: If you're like most people, you'll have more than one email address that you use. BigPond Email Forwarding for BigPond Members will automatically send emails from your BigPond mailbox to up to 2 addresses that you choose - your work address, for example. It makes keeping up with your email easy and convenient.

• Email Alerts: BigPond Email Alerts save you waiting by your computer for important emails. Instead, we send a text message to your mobile phone via SMS, with the sender's name and subject line, as soon as an email lands in your Inbox. And you can set up Email Alerts for every email, or just those from a particular sender.

• Usage Meter: The BigPond Usage Meter gives Broadband ADSL and Cable Members an almost-real-time look at their estimated monthly usage by day, month and individual user. That makes it easy for you to anticipate any excess usage charges, see if you should switch to a new plan, and potentially spot any unusual activity on your account early.

• BigPond Toolbar: The BigPond Toolbar is a great tool for managing your internet access. It's free to download and gives you pop-up alerts to help track your estimated monthly usage, single-click access to the Usage Meter, access to online help, internet searches, plus one-click access to your email, messaging and our unmetered sites for Broadband Cable and ADSL Members.

• BigPond Assist: Introducing BigPond Assist - a free tool designed to make it easier for you to solve any problems that you have with your BigPond service. This tool is available for BigPond Dial-Up or BigPond Broadband ADSL and Cable.

Leading Security Services

BigPond Security provides you with all the tools you need to protect your family or your business while you're online.

It's easy to subscribe and we manage all the software and security updates for you so you'll always have the latest and greatest protection against known threats. It's true 'set and forget' security.

More Info

Additional Services

Along with internet access, we offer Additional Services to help you get even more out of your internet experience. Whatever you'd like to do online, we can help.

• Additional Mailboxes: Additional email addresses mean you can give your family members the privacy of their own email addresses, or have separate business mailboxes for staff and enquiries. Additional mailboxes over and above your plan allowance may be purchased for $1 each per month. The maximum number of mailboxes is 15.^#

• Photos@BigPond: With Photos@BigPond you can upload your digital snaps as image files and get them printed on high quality Fujifilm paper - or as a unique calendar, T-shirt, coffee cup or perfectly framed gift by Fujicolor (charges apply).

• BigPond Family Website: BigPond Family Website lets you and your family create a photo album that all your friends and relatives can share, wherever they are. Plans start from just $2.95 a month. And they all include our complimentary D-I-Y Website Builder, to help make building your site fun for the whole family.

• Telstra Wireless Hotspot Access¹²: You can still get website access when you're out and about. As a BigPond Member, you can connect to the internet and your email via hundreds of Telstra Wireless Hotspots, provided you have a Wi-Fi enabled laptop (charges apply). So you can work or surf in Qantas Club Lounges, Rydges Hotels, Starbucks, McDonald's and more. Check the full list of locations here.

• BigPond Email on your Mobile: Now you can get quick, direct access to your BigPond email. As long as you have a Telstra mobile GSM handset and a post-paid BigPond account (charges apply).

More than Support... Answers From Experts Any Time

BigPond's technical support staff are committed to fixing any problem first time around, no matter what time of day or night you want help. They're available whenever you need them - 24 hours a day, 7 days a week - by phone, fax or email¹³. Plus you'll find a comprehensive library of frequently asked questions, tutorials and troubleshooting tips in our online Help Centre.

You can take a look at the range of BigPond Dial-Up plans and high speed BigPond Broadband plans now, if you like, to see which one might suit you best.