BigPond Premium Support

BigPond Premium Support

Technical Support or Premium Support?

 When to call Premium Support

What does Premium Support cover?

How Premium Support works

What does Premium Support cost?

When to call Premium Support

If you want help setting up and securing your network from the moment your BigPond network gateway has been installed our BigPond Premium Support partner, gizmo's highly qualified gizmotechs can come round to your place and set up your network for you.

Our Premium Support Partner, gizmo, can provide BigPond Broadband Members (excluding those on satellite plans) the resources needed to help troubleshoot every aspect of the home network, including standard connection and configuration for each computer or digital device.

You can also call for help when you have a problem with your PC operating system, security software, everyday applications, modem, router, digital devices and more. You can even get tips on making the most of your BigPond Music or Movies plans.

So getting in-depth support no longer means taking your chances with just anyone. You can trust our Premium Support Partner, gizmo, to help create and support your digital home.

Remember, we still offer our free Technical Support services to BigPond Members - so try the Online Help Centre before you call BigPond Premium Support.