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WIRELESS BROADBAND |
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| PC/Notebook users | Macintosh | |
| Processor | Pentium 600MHz or equivalent (1GHz or above strongly recommended) |
PowerPC G4/G5: iMac, iBook, Power Mac, PowerBook, Mac Mini Intel (x86/32-bit): iMac, MacBook, Mac Mini |
| Operating System | Windows Vista* (SP1, x86/32-bit & x64/64-bit), XP* (SP1, SP2 & XP Media Centre Editions, x86/32-bit) and 2000* (SP4) |
Mac OS X v10.3.9, 10.4 & 10.5 (Leopard) |
| Memory | 128 MB RAM (Windows 2000) 256 MB RAM (Windows XP/Vista) |
256 MB RAM |
| Hard Drive | 150 MB free space | 150 MB free space |
| Disk Drive | CD or DVD Drive | CD or DVD Drive |
| Internet Browser | Internet Explorer version 5.5 + | Internet Explorer version 5.5 + or Safari 1.2 + |
| Network Device |
7.2 Mobile Card: PC Card (PCMCIA) slot** or ExpressCard/34 slot Mobile Card: PC Card (PCMCIA) slot** 7.2 USB Mobile Card and Standard Modem: USB port 7.2 Home Network Gateway:Built-in Intel® Centrino® (Wi-Fi connection) or Ethernet Port (Wired connection) |
7.2 Mobile Card: PC Card (PCMCIA) slot** or ExpressCard/34 slot Mobile Card: PC Card (PCMCIA) slot** 7.2 USB Mobile Card and Standard Modem: USB port 7.2 Home Network Gateway:Built-in Mac AirPort (Wi-Fi connection) or Ethernet Port (Wired connection) |
| Display | SVGA display 800x600x256 colours + | SVGA display 800x600x256 colours + |
| Hardware | Any PC or Macintosh that meets the minimum system requirements above. Any BigPond-branded Wireless Broadband Device |
| Operating System | All Operating Systems that meet the minimum system requirements above |
| Software |
Internet Explorer 5.5 - 7.0 Safari 1.2 Outlook Express 5.5 - 6.0 Windows Mail MS Outlook Wireless Broadband Connection Manager Wireless Broadband Connection Client |
| Not Supported | PCs in a LAN or sharing environment. (This includes PCs that have 2
network cards installed but are not currently connected to a network.
Please place your PC into a stand-alone single state before you call the
Helpdesk). Any server version of MS Windows or MAC OS. HTML programming, Domain Names, Editing registry settings. Hardware such as Routers, Proxy Servers and Hubs. Servers such as Web Servers, Mail Servers, FTP Servers. Linux, Unix, FTP Software, Netscape, Opera, MS FrontPage & MS FrontPage Express. |
BigPond Technical Support covers only the modems, hardware and software we specify in our Self-Install Kits. In order to provide comprehensive support to BigPond Members, it's essential we focus on the most popular hardware and software compatible with our broadband products.
BigPond Premium Support is provided by our Premium Support Partner Gizmo and offers a far wider scope of support for problems with home network configurations, network devices, operating systems and software. Plus they offer a 'no fix, no fee' guarantee for your peace of mind.
You can learn more about BigPond Premium Support here.
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System Requirements
