The fineprint for BigPond Cable Broadband :

* Subject to network faults, outages and routine maintenance.

** Once you've reached your usage allowance, the speed of your service will slow to 64kbps. No additional usage charges apply to BigPond Liberty plans.

## Speeds up to 30Mbps (download)/1000kbps (upload) are available in selected areas of Melbourne and Sydney when downloading from capable sites or across multiple sites. Other areas have speeds up to 17Mbps/256kbps. BigPond Broadband Cable is not available in all areas. Speeds are based on Telstra tests using an Ethernet connection from a site located within a member's state and Telstra's network. The actual speed for a member may be slower and varies due to many factors including plan selected, member location, method of data transmission (protocol), internet traffic, capacity and popularity of websites, modem and computer hardware used and software configuration. Motorola SB4100/SB4200 modems are not compatible with the higher speeds on BigPond Cable Extreme. Customers using these modems will need to purchase a new modem by calling BigPond Activations on 13 POND (13 7663). For customers using a Wi-Fi modem, the actual download speed will be slower than our top speeds, but customers can still achieve superfast broadband speeds.

+ For customers using a Wi-Fi modem, the actual download speed will be slower than our top speeds, but customers can still achieve superfast broadband speeds.

~ Minimum package cost for full service fixed phone plans over 12 months with HomeLine® Plus with self-install 1 Port Modem on BigPond Cable Standard 400MB plan is $1027.80, BigPond Cable Standard Liberty 12GB plan is $1267.80, BigPond Cable Standard Liberty 25GB plan is $1507.80, BigPond Cable Extreme 400MB plan is $1147.80, BigPond Cable Extreme Liberty 12GB plan is $1387.80, BigPond Cable Extreme Liberty 25GB plan is $1627.80 and BigPond Cable Extreme 60GB plan is $2107.80. Additional usage charges and early termination fees may apply. Minimum package cost for non full service fixed phone plans over 12 months with self-install 1 Port Modem on BigPond Cable Standard 200MB plan is $548.40, BigPond Cable Standard 400MB plan is $788.40, BigPond Cable Standard Liberty 12GB plan is $1028.40, BigPond Cable Standard Liberty 25GB plan is $1268.40, BigPond Cable Extreme 200MB plan is $668.40, BigPond Cable Extreme 400MB plan is $908.40, BigPond Cable Extreme Liberty 12GB plan is $1148.40, BigPond Cable Extreme Liberty 25GB plan is $1388.40 and BigPond Cable Extreme 60GB plan is $1868.40. Additional usage charges and early termination fees may apply.

^ Applies to Telstra full service fixed phone customers, i.e. where your local and long distance calls on your landline are directly billed by Telstra and is in the same name as your Cable service. To take advantage of the savings of full service phone plans, switch to Telstra online, or call 13 POND (13 7663) for more information. Customers who do not meet this requirement at any time will be automatically migrated to the equivalent non-full service fixed phone plan.

1. Usage means monthly combined upload and download data transfer 1 Gigabyte = 1000 Megabytes. Additional usage charged at $0.15/MB. Unused usage allowance forfeited each month.

Our Customer Terms