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Broadband for Health Professionals Offer

BigPond is authorised by the Department of Health and Ageing (DoHA) to provide General Practices (GPs) and Aboriginal Community Controlled Health Services (ACCHS) with qualified internet services under the Broadband for Health initiative.

Broadband for Health Programme is an Australian Government initiative to cover the costs of installation and one year's access of broadband services to eligible GPs and ACCHS nationwide. For more information about this initiative, and to find out whether you are eligible for the government subsidy, please visit the DoHA internet page.

The BigPond Broadband for Health Offer provides GPs and other health professionals with government specified broadband access through award-winning BigPond internet services. The BigPond Broadband for Health Offer uses Telstra's national ADSL coverage, offering high-speed permanent internet connection, which may assist you to better manage your business information.

BigPond Broadband for Health Plan and Pricing

BigPond Broadband for Health plan¹ Speed² (download/upload) Monthly price³ Contract term⁴

BigPond Broadband ADSL 1500/256kbps Liberty* (12GB shaped) 1500/256kbps $109.95 12 months

BigPond Static IP Address

1 BigPond Desktop Anti-Virus

1 BigPond Personal Firewall

1 BigPond Email Anti-Spam

1 BigPond Email Anti-Virus

Note: prices include GST. GST is not covered by the incentive payment and is payable by you.

* Once you have reached your usage allowance of 12GB, the speed of your service will slow to 64 kbps. No additional usage charges apply to BigPond Liberty plans.

To be eligible for the offer, you must have a Unique Identification Number (UIN) and provide it to Telstra at the time of sign up. The UIN was provided to you by Medicare Australia.

The offer is available until 31 December 2007.

Benefits

BigPond Broadband ADSL can help you save time and money.
ADSL is up to 20 times faster than a standard dial-up connection.^
Receive and review pathology results faster.
Access to PBS, journals and professional online websites quickly.
Take care of online batching, bills, payroll and more, faster
No more dial-up connection costs - reduce demands on your phone line.
The 4 Port ADSL Home Wi-Fi Modem will give you the equivalent of a four-port hub allowing four Ethernet devices (eg PCs and printers) to be connected, which is ideal for a small office. To install the service on multiple PCs, Enhanced Professional Installation is required.

Modem and professional installation options

We realise that each business has its own special requirements and we offer two Professional Installation options to ensure you are able to get up and running as quickly as possible with the minimum impact to your business.

With both installation options, you will be provided with a 4 Port ADSL Home Wi-Fi Modem.

According to your needs, you can choose one of the following professional installation methods:

Standard Professional Installation 4 Port ADSL Home Wi-Fi modem for $419 (GST included)

Standard Professional Installation is recommended if you do not run a network.

If you choose our Standard Professional Installation option, a Telstra technician will arrange an appointment with you to install and connect the ADSL service at your premises. The technician will only install the service on one PC. The security services included in your bundle are to be installed by you after the installation of the service.

Please note that if the technician considers the installation to be non-standard, i.e. in a difficult location or terrain, there are dwelling unit obstacles involved or third party assistance, such as a qualified electrician or plumber, is required, you will be responsible for any additional costs.

Enhanced Professional Installation 4 port ADSL Home Wi-Fi Modem for $849 (GST included)

Enhanced Professional Installation is recommended if you run a network. Your 4 Port ADSL Home Wi-Fi Modem will be sent to you directly and our technician will contact you to arrange an appointment to install. Please do not install yourself. The technician will connect the new 4 Port ADSL Home Wi-Fi Modem to your existing network via an Ethernet port, and will enable the modem's built-in firewall.

The technician will order the static IP address, and will activate the other security services that are part of the offer: 1 BigPond Personal Firewall, 1 BigPond Email Anti-Spam, 1 BigPond Desktop Anti-Virus, 1 BigPond Email Anti-Virus.

The technician will ensure that up to 4 networked PCs have access to the modem. Please note that the technician cannot set up a network, install cabling or activate other services that are not included in this offer.

^ Comparison made against downloading from Australian sites with a 56.6kbps modem and ADSL connection. Speeds vary according to plan selected, internet traffic, server capacity and other factors.

How to apply

If you are not a BigPond Broadband ADSL Member, or you are a BigPond Dial-Up Member, apply online.

If you are an existing BigPond Broadband ADSL Member, use this form to apply.

You can also contact us for activation, billing or technical support on 1800 300 809.

1. Monthly Plan Allowance (MB and GB) means combined upload and download data transfer (except for some traffic provided from time to time by BigPond at no cost). For the purposes of calculating usage, 1 Gigabyte = 1000 Megabytes. Unused usage forfeited.
2. Connection speeds are shown in downstream/upstream format. For example, 1500/256kbps represents the maximum speed achievable in the Telstra access network of up to 1500kbps downstream/256kbps upstream. The actual speeds for a customer are slower and vary due to many factors including the plan selected, the capacity and popularity of websites and computer configuration.
3. Minimum package cost for BigPond Broadband for Health Offer over 12 months with 4 port ADSL Home Wi-Fi Modem standard professional installation is $1738.40 (for Telstra preselected and non-preselected customers).
4. Early termination charges apply if you cancel your service within the contract term.

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More about ADSL

Frequently asked questions about Broadband for Health
Frequently asked questions about ADSL
Minimum system requirements
Optional Extras
Cancellation and reconnection
ADSL & Cable Terms and Conditions
Broadband for Health Terms and Conditions
Acceptable Use Policy