BigPond Broadband means business - whether you work by yourself or need to look after multiple users. We have an ideal connection for your home set-up, retail shop or busy office. BigPond can offer you more speed in more places, from a single ADSL broadband user to the complete freedom of wireless broadband.
As Australia's largest internet service provider, backed by Telstra and home to over 3 million customers, we're the dependable source for all your online solutions.
Why BigPond for business?
Internet access - the way you want it
...make the internet work for you - with extensive, robust Telstra networks, amazing speed options, the flexibility to choose or change plans without penalty and more.
Essential business tools
...get everything you need, from website hosting to e-commerce solutions, all from one source - and all on one bill.
Online extras for no extra
...we also give you a huge range of valuable extras at no extra cost. From versatile email options to your own BigBlog site, we add more to your web access every day.
Outstanding service and support
...our IT support team is your support team. We'll be here to help you get back to business any time, any day - via phone, email or online.
Plus more ways to unwind
...relax with your choice of On Demand Sports, News & Weather, TV, Music, Movies, Games and more. It's all unmetered for most BigPond Broadband Members, so entertaining clients and/or just yourself won't affect your monthly usage.
All the access
When your business relies on its internet connection, you want an ISP you can count on. And that's BigPond Broadband. We've built our business so that it's perfect for yours.
BigPond is backed by Telstra - one of Australia's biggest and best known companies. You can count on us to meet your future service requirements, without the expense and hassle of looking at other service providers.
Wider, more robust networks
As part of Telstra, we connect you to the world via the country's most extensive and robust ADSL, cable and wireless broadband networks.
More speed in more places
Our new high-speed ADSL broadband services deliver download speeds of up to 8 Mbps or up to 20Mbps* Now that's fast! And BigPond Wireless Broadband is powered by Telstra's Next G™ network, which means more speed in more places than ever before.
More flexibility
Choose and change your usage plan without penalty, even while you're on a contract. So if your needs change, you can just go online and select a plan that suits you better.
More rewarding connections
If your phone and mobile services are also with Telstra, you could be eligible for Business Reward Options as well.
* 20Mbps plans not available to all customers or in all areas. Speeds based on Telstra tests. Actual speeds may be less due to a number of factors including network configuration, line quality & length, exchange type, customer premises interference, traffic and hardware and software. About 70% of customers on the 8 Mbps plan can access speeds around 6 Mbps or more. About 50% of customers on the 20 Mbps plan can access speeds around 10 Mbps or more
All the essentials
No matter what you need to make your internet service complete, BigPond can provide it. So you get everything you need from one place and all detailed on one bill. For added convenience, you can then also consolidate all your Telstra phone, mobile and BigPond internet accounts on a single Telstra bill.
Industry-leading security
BigPond Security Solution gives your business industry-leading protection with one easy package - with all the maintenance and upgrades taken care of for you.
Help stop criminals from stealing your passwords, files, financial data, customer details and computer records; hacking onto your internet access; or causing malicious damage to your operating system.
Email Virus Filter
Keep known email-borne viruses out of your system, so that they don't waste your time and money, or destroy valuable records.
Desktop Anti-virus
Helps to detect and reject the highly damaging viruses that are spread via disks, downloads, compressed email attachments, etc.
Anti-Spyware
Help stop the unauthorised, invasive and fraudulent collection of data about you, your customers and your web usage.
Privacy Protection
Enjoy the internet without annoying or offensive pop-up windows ruining your experience.
Email Spam Filter
Limit inappropriate and email spam from wasting time and offending staff. And only have the emails you want reaching your inbox.
Anti-Phishing
Have real-time protection from scam websites trying to steal passwords and security information. You'll be alerted as soon as you hit a website that might be fraudulent, even if the phishing email looked real enough.
Content Filter
Keep your internet connection on the job, by managing how long users spend online and which sites they can visit. Pre-set filters and flexible controls let you block known problem sites and filter for inappropriate language, images and topics.
Plus 24/7 Support
You can count on BigPond's unbeatable support team any time, any day. If you strike a problem with your BigPond Security, we'll have our phone, fax, email and online teams on hand to help out. So a software issue need never stop you from using the internet safely.
A complete online organiser with mail, appointments, calendar, notes, shared files and automatic synching between your different web devices in different locations. More Info
Give your business more 'spread' with separate mailboxes for colleagues, enquiries, orders, etc. More Info
Websites and web services
Get your business in front of potential customers without the need for a professional web designer or computer coding experience. From hosting through to website building, BigPond can help you make the best first impression, every time.
Take your business online. Register your own dot-com (for your website and email addresses), create a brochure-style site, write a blog, or launch a highly advanced site with complete e-commerce facilities. More Info
Why use your own disk space when you can use ours? It's perfect for accessing your files over the web from wherever business takes you, storing your files and archives and as a secure back-up system. More Info
Make it easy for other web-connected computers to find yours - you can then access your server from home, and host services from private email to online conferences. More Info
All the extras
BigPond will help you save time and money every day, with a whole range of services that simply come with your membership. Unmetered sites and powerful network-level spam and virus filters are just the beginning.
BigPond Member Offers will help you save money on an amazing range of business purchases - from courtesy gifts to office supplies and electronic gadgetry. We partner with retailers all over Australia, to bring you fresh deals every month.
Regular updates and tips
We'll also send you the 'good oil' on the internet with our regular member newsletter Ponderings - specifically researched and developed to provide businesses with solutions to online challenges they may face. A quick read each month will give you a wealth of info on using the web, making more of your membership and keeping on top of security.
Sell your story
Every BigPond Member gets a personal BigBlog to build and run. It's the easy, refreshing (and cheap!) way to run a powerfully interactive customer eNewsletter - or to simply share life with your family and friends.
Email tools and tricks
Your complimentary BigPond email account gives you far more than an address. Use:
- WebMail access to manage your mail from anywhere
- Get External Mail to gather email from your other addresses
- Mail Forwarding to send BigPond mail on to an Inbox you check every day
All the service
Next to web security, looking after that essential connection has to be a big concern for any online business. But BigPond takes the worry away, by giving you access to unmatched support, whenever you need it.
Friendly, helpful technical support is a point of pride for BigPond. We've always offered unmatched support 24/7. And these days you can get out of trouble via phone, email or by visiting our extensive (and ever-expanding) online Help Centre.
Easy, flexible account management
We make it easy for you to manage your BigPond Membership online. Simply login to 'My BigPond' at bigpond.com and you'll be able to:
- change plans (without penalty)
- update your contact details
- change your billing method
- add extra services (like virus protection or BigPond Storage)
...and more.
Award-winning customer service
If you need to speak with us, our customer service team is right at your fingertips. As winners of Global Review's Email Contact Centre of the Year and ISP Sales Call Centre of the Year awards for 2005???2006, they'll give you the best service in the business.
Why BigPond for business?