Bigpond for your business
get your business performing at its peak

• The stability of Telstra

  BigPond is backed by Telstra - one of Australia's biggest and best known companies. You can count on us to meet your future service requirements, without the expense and hassle of looking at other service providers.

• Wider, more robust networks

  As part of Telstra, we connect you to the world via the country's most extensive and robust ADSL, cable and wireless broadband networks.

• More speed in more places

  Our new high-speed ADSL broadband services deliver download speeds of up to 8 Mbps or up to 20Mbps* Now that's fast! And BigPond Wireless Broadband is powered by Telstra's Next G™ network, which means more speed in more places than ever before.

• More flexibility

  Choose and change your usage plan without penalty, even while you're on a contract. So if your needs change, you can just go online and select a plan that suits you better.

• More rewarding connections

  If your phone and mobile services are also with Telstra, you could be eligible for Business Reward Options as well.

With BigPond Security Solution you get:

• Firewall

  Help stop criminals from stealing your passwords, files, financial data, customer details and computer records; hacking onto your internet access; or causing malicious damage to your operating system.

• Email Virus Filter

  Keep known email-borne viruses out of your system, so that they don't waste your time and money, or destroy valuable records.

• Desktop Anti-virus

  Helps to detect and reject the highly damaging viruses that are spread via disks, downloads, compressed email attachments, etc.

• Anti-Spyware

  Help stop the unauthorised, invasive and fraudulent collection of data about you, your customers and your web usage.

• Privacy Protection

  Enjoy the internet without annoying or offensive pop-up windows ruining your experience.

• Email Spam Filter

  Limit inappropriate and email spam from wasting time and offending staff. And only have the emails you want reaching your inbox.

• Anti-Phishing

  Have real-time protection from scam websites trying to steal passwords and security information. You'll be alerted as soon as you hit a website that might be fraudulent, even if the phishing email looked real enough.

• Content Filter

  Keep your internet connection on the job, by managing how long users spend online and which sites they can visit. Pre-set filters and flexible controls let you block known problem sites and filter for inappropriate language, images and topics.

• Plus 24/7 Support

  You can count on BigPond's unbeatable support team any time, any day. If you strike a problem with your BigPond Security, we'll have our phone, fax, email and online teams on hand to help out. So a software issue need never stop you from using the internet safely.

More Info

• BigPond Premium Mail

  A complete online organiser with mail, appointments, calendar, notes, shared files and automatic synching between your different web devices in different locations. More Info

• BigPond SMS/MMS

  Send text and pictures to client or colleague mobiles comfortably from your computer. More Info

• Email on your mobile

  Keep in constant email contact, using nothing more than your compatible Telstra mobile. More Info

• Additional Mailboxes

  Give your business more 'spread' with separate mailboxes for colleagues, enquiries, orders, etc. More Info

• BigPond Hosting

  Take your business online. Register your own dot-com (for your website and email addresses), create a brochure-style site, write a blog, or launch a highly advanced site with complete e-commerce facilities. More Info

• BigPond Storage

  Why use your own disk space when you can use ours? It's perfect for accessing your files over the web from wherever business takes you, storing your files and archives and as a secure back-up system. More Info

• Static IP for ADSL

  Make it easy for other web-connected computers to find yours - you can then access your server from home, and host services from private email to online conferences. More Info

• More ways to save

  BigPond Member Offers will help you save money on an amazing range of business purchases - from courtesy gifts to office supplies and electronic gadgetry. We partner with retailers all over Australia, to bring you fresh deals every month.

• Regular updates and tips

  We'll also send you the 'good oil' on the internet with our regular member newsletter Ponderings - specifically researched and developed to provide businesses with solutions to online challenges they may face. A quick read each month will give you a wealth of info on using the web, making more of your membership and keeping on top of security.

• Sell your story

  Every BigPond Member gets a personal BigBlog to build and run. It's the easy, refreshing (and cheap!) way to run a powerfully interactive customer eNewsletter - or to simply share life with your family and friends.

• Email tools and tricks

  Your complimentary BigPond email account gives you far more than an address. Use:
  - WebMail access to manage your mail from anywhere
  - Get External Mail to gather email from your other addresses
  - Mail Forwarding to send BigPond mail on to an Inbox you check every day

• 24/7 support

  Friendly, helpful technical support is a point of pride for BigPond. We've always offered unmatched support 24/7. And these days you can get out of trouble via phone, email or by visiting our extensive (and ever-expanding) online Help Centre.

• Easy, flexible account management

  We make it easy for you to manage your BigPond Membership online. Simply login to 'My BigPond' at bigpond.com and you'll be able to:
  - change plans (without penalty)
  - update your contact details
  - change your billing method
  - add extra services (like virus protection or BigPond Storage)
  ...and more.

• Award-winning customer service

  If you need to speak with us, our customer service team is right at your fingertips. As winners of Global Review's Email Contact Centre of the Year and ISP Sales Call Centre of the Year awards for 2005???2006, they'll give you the best service in the business.